Petitti Garden Centers Return Policy

We are pleased to accept any returns for purchases made at any of our retail locations accompanied with a valid receipt and returned merchandise.

Plant Return Policy

Merchandise Credit Only for perished plants

  • Trees & Shrubs within 1 year of date of purchase
  • Perennials & Roses within 30 days of purchase
  • House & Tropical plants within 30 days of purchase

Exclusions include:

  1. Petitti Garden Centers is not responsible for plants that are damaged by physical injury, lack of care or extreme natural conditions.
  2. Replacement plant material is not warranted.

Merchandise Returns

Returns accepted within 30 days of purchase.

  • All merchandise must be in saleable condition for a credit or refund to be issued.
  • No damaged merchandise will be accepted.

Exclusions include:

  1. No credit or refund will be issued for Holiday Merchandise after the Holiday date.
  2. Clearance items are Final Sale.  Items are not returnable or refundable.
  3. Coupons are non-refundable.
  4. 15% re-stocking fee for all returned patio furniture, grills and Christmas trees.

Manner of Refund
Returns will be refunded in the following manner:

  • Perished Plant returns will be issued a Merchandise Credit only. No cash refunds or credit card adjustments will be issued on perished plants.
  • Credit card adjustment or refund will be issued for qualifying merchandise returned with receipt and the returned product.
  • All check refunds will be given after 10 business days.
  • Cash refunds over $50 will only be refunded by check.

Personal Check Policy

To our valued customers, it will be necessary to present your Petitti Rewards Card when using a personal check for payment. If you do not have a Petitti Rewards Card you can easily sign up for one at any of our nine Petitti locations.

Thank You!