We are pleased to accept any returns for purchases made at any of our retail locations accompanied with a valid receipt and returned merchandise.
Plant Return Policy
Merchandise Credit Only for perished plants
- Trees & Shrubs within 1 year of date of purchase
- Perennials & Roses within 30 days of purchase
- House & Tropical plants within 30 days of purchase
- Petitti Garden Centers is not responsible for plants that are damaged by physical injury, lack of care or extreme natural conditions.
- Replacement plant material is not warranted.
Returns accepted within 30 days of purchase.
- All merchandise must be in saleable condition for a credit or refund to be issued.
- No damaged merchandise will be accepted.
- No credit or refund will be issued for Holiday Merchandise after the Holiday date.
- Clearance items are Final Sale. Items are not returnable or refundable.
- Coupons are non-refundable.
- 15% re-stocking fee for all returned patio furniture, grills and Christmas trees.
Manner of Refund
Returns will be refunded in the following manner:
- Perished Plant returns will be issued a Merchandise Credit only. No cash refunds or credit card adjustments will be issued on perished plants.
- Credit card adjustment or refund will be issued for qualifying merchandise returned with receipt and the returned product.
- All check refunds will be given after 10 business days.
- Cash refunds over $50 will only be refunded by check.
Personal Check Policy
To our valued customers, it will be necessary to present your Petitti Rewards Card when using a personal check for payment. If you do not have a Petitti Rewards Card you can easily sign up for one at any of our nine Petitti locations.